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Maintenance & Contracting2021-06-14T21:56:39+00:00

Kansas City Property Management Services

General Maintenance

Tenants are able to submit maintenance requests using the online tenant portal. There, tenants can document issues and add photos. After a request has been submitted, it’s reviewed by our Maintenance Manager. The Manager then determines the best course of action and the qualified, in-house technician to correct the issue. Technicians are required to update service requests and keep a record of every work order, from dispatch to completion. Furthermore, to keep operations efficient, we ask owners to provide a minimum reserve of $350 per unit for our team to access for imperative general repairs.

Make-Ready Turns and Renovations

When a property becomes vacant, a Project Estimator will generate a make-ready estimate for the client review. We itemize and break down costs to inform clients of what funds have been withheld from the tenant security deposit. The goal is to turn the property fast with the least amount of funds expended. Our maintenance department also manages large-scale renovations. However, anything that is beyond our technicians’ abilities will be handled by one of our approved contractors.

General Contracting

Our technicians are skilled in a variety of trades including, plumbing, electrical, HVAC, and routine maintenance. However, there are projects that exceed our capabilities. When these projects arise, we’ve established partnerships with reliable contractors. We currently use our approved contractor list for items such as roofing, pest and critter control, appliance repair, and house and carpet cleaning. Our maintenance team also manages the contractors to ensure everything is getting done correctly and efficently.

Emergency Maintenance

In the event of an emergency, residents are given an emergency maintenance phone number to call (816-533-2373). This line is monitored 24/7 and alerts an on-call technician to immediately go to the property. Depending on the maintenance issue and severity, we may hire an outside vendor to resolve it. Additionally, if the home or tenant is in danger, the $350 maintenance fund may be exceeded to handle the situation properly.

Lawn Care

Owners are able to opt-in to our mow and snow removal list. Our Maintenance Coordinator will work with owners and tenants accordingly on a mowing schedule and cost per mow. Alternatively, when Kansas City gets heavy snow and ice, our technicians and trusted vendors will work on the removal. It’s important to realize, not all properties will qualify for snow removal.

Preventative Maintenance

Voepel offers an inspection program that allows us to perform preventative maintenance. We encourage homeowners to opt-in to this program, as it prevents costly future maintenance issues and conserves the quality of the home. The program also reassures owners that current residents are properly maintaining the home. Some examples of preventative maintenance we would schedule include HVAC inspections, gutter cleaning, tree trimming, and mechanical inspections.

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We’ll Buy it For You

When you’re ready to expand your portfolio, work with experts who are equipped with state-of-the-art technology and tools to help you purchase wisely. Additionally, our in-house team of real estate agents at Canopy Road is second-to-none in understanding the KC market, trends, and property values.

View Available Properties

As Kansas City’s premier property management company, we are here to help residents find a place to call home. Find rental apartments and houses by viewing our available properties. When you find a rental you would like to view, schedule a tour today!